Losing a Loved One

Whether expected or unexpected, the death of a loved one creates a wide range of emotions and life changes that must be addressed. As you begin to get your loved one's financial affairs in order, one of the first things to do is review their benefits package. You should also make whatever changes are necessary to your own benefits. This section provides you with information that can help you address some of the emotional and financial issues involved with the passing of a loved one.

We know how hard it can be to be productive and focus on the details while experiencing the loss of a loved one.  You’re not alone.  We are here for you and support you.  Sana also provides support through Banister for crisis support or closing an estate of a loved one. 

Checklist

  • Remove from Benefit Plans

You’ll process this update in ADP using the date of your loved ones passing as the effective date.  We know this can be extremely overwhelming while in the depths of sadness and grief. If having our support during this process would be helpful to you, simply contact us at totalrewards@sana.com.  We’re here for you.

  • File Life Insurance Claims

If you had purchased life insurance for your loved one, you want to file a claim for the life insurance benefit. Please reach out to totalrewards@sana.com to request the form and guidance during this process. 

  • What Should I know about Social Security Benefits?

Social Security:

Contact your nearest Social Security office for information on survivor benefits. A deceased person’s spouse, minor children, or even divorced spouse are sometimes entitled to benefits. However, Social Security laws change frequently so check with your local Social Security office or call (800) 772-1213 for additional information. Be prepared to provide:

  • The death certificate (or a certified copy)
  • The Social Security number of the deceased
  • The decedent's latest W-2 form or tax return
  • The name and address of the decedent's employer
  • Social Security numbers of spouse and minor children
  • Birth certificates of spouse and minor children
  • Marriage certificate
  • Divorce papers, if applicable