Kaiser Permanente Medical (CA Only)
The Kaiser plans are exclusively available for California-based employees and offer coverage only when you receive care from Kaiser providers in the state. The Primary Care Provider (PCP) assigned to you will coordinate your care to help manage costs. If you enroll in the Kaiser HDHP, you can participate in a tax-free Health Savings Account (HSA). If you plan to cover out-of-state dependents under a Kaiser plan, their coverage will be limited to emergency and urgent services outside of California.
Select your PCP
In order to receive care from Kaiser, you must select a Primary Care Provider (PCP) who will manage your care and provide referrals if you need to see a specialist. You can find a doctor by visiting the Kaiser website. Find a Doctor
PLAN COMPARISON (Select Plans Below to Compare)
Website: www.kp.org
Phone: (800) 464-4000
Group # N CA: 604337
Group #S CA: 231897
KP Member Services
Phone: 1-800-466-4000
Website: kp.org/memberservices
KP Appointments & Advice
Northern CA: 1-866-454-8855
Southern CA: 1-833-574-2273
KP Telemedicine
Northern CA: kp.org/mydoctor/videovisits
Southern CA: kp.org/getcare
KP Care While Traveling
Phone: 1-951-268-3900
Website: kp.org/travel
Kaiser On Call - 24/7 Appointments/Advise Nurse
NCAL: (866) 454-8855
SCAL: (888) 576-6225
KP Concierge – non-member assistance/inquiries
Phone: 1-800-324-9208, 7 am - 6 pm Pacific Time
Text: 1-733-974-3113, 7 am- 6 pm Pacific Time
Website kp.org/choosekp
- Care Away From Home
- Caring for the Whole You
- ClassPass Flyer
- Enrollment Guide
- Ginger App Flyer
- Healthy Resources Guide
- How to Find a Provider
- kp.org Overview
- Kaiser Mobile App
- Kaiser Pre-enrollment
- Mental Health Flyer
- Mental Health Apps
- Prescription Mail Order
- Telehealth Flyer
- Video Appointments
- Quality Care When Needed
- Maternity Care
Deductible - The amount you must pay for medical services, before the plan pays a benefit. Preventative care is always covered at 100% with no deductible required.
Coinsurance - This is the percentage of the cost you pay for certain services after the deductible has been met. You can think of this as “cost sharing”. For example, once your deductible has been met you could pay 20% for the cost of certain services and the plan could pay 80%.
Copay - The flat fee paid by the member when a medical service is received, i.e. $20 for a doctor's visit or $20 for a prescription.
In Network Provider - An in-network provider is a hospital, doctor, medical group, and/or other healthcare provider contracted to provide services to insurance company customers for a discounted fee.
Using these providers will lessen your medical expenses when using your benefits.
Out of Network Provider - An out of network provider is a hospital, doctor, medical group, or other healthcare provider who are not contracted to provide services to insurance company customers. Because the fees are not negotiated in advance with the insurance company, the provider can charge the member as much as they wish.
Out of Pocket Maximum - The maximum amount a member would have to pay out of their pocket for medical expenses for the year, with the exception of benefit premiums (which come out of your paycheck). Your out-of-pocket maximum includes your deductible, any coinsurance paid and all co-payments (medical and prescription drug).