Mental Health Benefits

We can all use a helping hand from time to time, and this Employee Assistance Program is a great resource for that. Available to employees and their household members, this confidential service provides counseling for a vast variety of concerns, including but not limited to: stress and anxiety, child and elder care referrals, legal services and financial planning. 

There are three (3) face-to-face counseling sessions per issue per year per person, at no cost to you. 

For more information or to use this service, please contact WorkLifeMatters Employee Assistance Program:

800-386-7055 or visit their website by clicking here
Username: Matters
Password: wlm70101 


In addition to the EAP program, those who are enrolled in CEI's medical health coverage also has access to the CEI Mental Health Program! 


UHC PPO plan:

- Outpatient Services: $20 copay per visit for "in-network" providers and 30% coinsurance for "non-network" provider.
- Inpatient Services: 10% coinsurance for "in-network" providers and 30% coinsurance for "non-network" provider.

UHC HSA plan:

- Outpatient Services: 10% coinsurance for "in-network" providers and 30% coinsurance for "non-network" provider.
- Inpatient Services: 10% coinsurance for "in-network" providers and 30% coinsurance for "non-network" provider.
- HDHP plan members must satisfy their annual deductible before mental health services are covered by the plan. 
- You are able to use your CEI Health Savings Account (HSA) to cover your deductible.
- To start taking advantage of your HSA account, please call HSA Bank customer services at 800-357-6246. 

UHC EPO plan:

- Outpatient Services: $20 copay per visit for "in-network" providers and not covered for "non-network" provider.
- Inpatient Services: $250 copay per admission for "in-network" providers and not covered for "non-network" provider.


Preauthorization is required for non-network for certain services or benefit reduces to 50% of allowed amount.  For more information on your benefits see your plan policy or plan document.


Kaiser HMO 


- Kaiser members can see any Kaiser provider - no referral is needed and the cost is subject to your plans copay. 

- To learn more about your treatment options, please visit here.

- For a first-time, non- emergency appointment with Kaiser mental health specialist, please call customer service at:
  800-464-4000, group #9680