Leaves of Absence

TRISTAR is CEI’s Leave of Absence Administrator

There may be times when you need to take a leave of absence for any of the following reasons:

  • Your own serious health condition or pregnancy
  • A family member's serious health condition or military leave
  • Parental bonding for birth, adoption, or foster care placement
  • For military service or personal leave
For planned or unexpected absence of 3 workdays or more.


How Do I Request a Leave ?

  • Notify your manager.
  • Contact Tristar at 1-844-702-2352 to report your leave. If you have a CEI work email, report your leave online: cupertino.ess-absencetracker.com
Please have the following information available when you report your claim/leave:
  • Reason for leave.
  • Last working day, first absent day, and anticipated return date.
  • After you submit the leave request, a specialist will reach out to you within two business days to discuss the leave and send a leave packet.
  • Submit your required documentation to Tristar’s secure email ICSFax@tristargroup.net within 15 days to approve or deny the leave.
  • Check the status of your claim/leave by calling your Leave Specialist at 1-844-702-2352.

P. O. Box 32363
Long Beach, CA  90832