Open Enrollment Begins November 6th.
There are important medical carrier changes that you will see during Open Enrollment this year. CEI is transitioning from medical carrier UHC (United Healthcare) to Cigna effective January 1, 2024.
Cigna to Replace UHC in 2024
As part of CEI’s effort to give you a Total Rewards portfolio of benefits that power your well-being at work and beyond, we will be replacing UHC with Cigna as our medical carrier to maintain service levels without compromising cost.
Benefits of Cigna
We believe switching carriers will improve the experience for employees and their family. After analyzing the network of providers, service levels and prescription plans for Cigna, we expect there to be little to no disruption for most people currently insured with UHC. By partnering with Cigna, members will have expanded access to new preventative and intervention programs with little to no additional cost. Under the new plan, CEI also has the opportunity to further invest in its own wellness initiatives throughout the year. Please take advantage of the resources below and review the attached flyer and FAQ to help you and your family make informed decisions about your healthcare plan.
For Cigna-specific questions, call the Cigna pre-enrollment hotline: 888-806-5094.
UHC |
Cigna |
UHC HD PPO |
Cigna OAP HDHP |
Cigna Utah HDHP |
|
UHC PPO |
Cigna OAP |
Cigna Utah PPO |
|
UHC POS |
Cigna OAP Plus |
Cigna Utah PPO Plus |
If you are a Utah employee and wish to maintain Network access to Intermountain Health, you will need to select one of the Utah plans. These plans utilize Cigna’s PPO Network, which includes Intermountain Health.
What is Open Enrollment and Why Does it Matter?
Open Enrollment is your once-a-year opportunity to update your health plans, add or remove dependents, and change your annual Health Savings Account (HSA) and Flexible Spending Account (FSA) enrollments. Open Enrollment occurs from November 6 – November 20th, 2023, and changes made during Open Enrollment become effective January 1st, 2024.
View the recorded 2024 Open Enrollment webinar or the presentation slides below to learn all about CEI’s Total Rewards offerings:
2024 CEI Open Enrollment Presentation #1 (Recording)
2024 CEI Open Enrollment Presentation #2 (Recording)
2024 CEI Open Enrollment Presentation (Slides)
Office Hours
Talk with a Cigna representative one-on-one to learn more about Cigna's coverage and accessing care.
November 14th & 15th SIGN UP HERE
Ready to Make Elections
What Happens if I Do Nothing?
If you don’t actively enroll in benefits during Open Enrollment, your current selections will roll over for the upcoming year at the new rates, unless you have:
- Health Savings Account (HSA)
- Health Care Flexible Spending Account (HC FSA)
- Dependent Care Flexible Spending Account (DC FSA)
Need help logging in?
- Click on Forgot Password on the Workterra Login screen
- Call the employee call center 1-888-327-2770
- Email Benefits@cei.com
Newfront Answers
Phone: (866)–775-4167
Hours: 24/7/365
Email: ceibenefits@answers.newfront.com
CEI HR/Benefits Team
Email: Benefits@CEI.com
2024 CEI Benefits Guide - Regular Employees
2024 CEI Benefits Guide - Part Time and Temp EE's
2024 Open Enrollment Flyer
2024 Payroll Deduction Calendar
2024 Office Holiday Calendar
2024 Office Holidays (Side-by-Side)
2024 Employee and Employer Rate Sheet
CEI Cigna Transition FAQ
Total Rewards at CEI
Mental Health Flyer - Non-Union
Mental Health Flyer - Union
- Medical provider will be changing from UHC to Cigna
- New plan options are aligned closely with the existing medical plans, offering a Cigna OAP Plus, Cigna OAP, and Cigna OAP HDHP
- Review the Cigna Transition FAQ for more information on changing providers
- Cigna HDHP individual deductible will increase to $1,600 from $1,500 and the family member deductible will increase to $3,200 from $3,000 due to the IRS statutory minimum deductible increase
- 2024 IRS Health Savings Account (HSA) maximums have increased to $4,150/individual and $8,300/family
- The IRS has yet to formally announce any changes to the existing Health FSA or Commuter maximums
- All remaining company-paid benefit offerings are remaining the same
Kaiser HMO Benefit Summary
Cigna OAP Benefit Summary
Cigna OAP SBC
Cigna OAP HDHP Benefit Summary
Cigna OAP HDHP SBC
Cigna OAP Plus Benefit Summary
Cigna OAP Plus SBC
Cigna Utah PPO Benefit Summary
Cigna Utah PPO SBC
Cigna Utah HDHP Benefit Summary
Cigna Utah HDHP SBC
Cigna Utah PPO Plus Benefit Summary
Cigna Utah PPO Plus SBC
Guardian Dental Benefit Summary
VSP Vision Benefit Summary
Cigna members in Utah will use the PPO Network while Cigna members in all other states will use the OAP Network.
Not finding what you're looking for? Click on "Your Benefits" at the top of this page for a complete list of our benefits.
Transition of Care
Medical Claim Form
Rx Claim Form
PHI Authorization
Handicapped Disabled Dependent Family Form
Handicapped Disabled Dependent Physician Form
Behavioral Health - Emotional Wellbeing
Virtual Care Services
Virtual Wellness Screening
Customer Resource Guide
Healthy Rewards
Healthy Rewards Active & Fit Direct
Find a Network Provider
Cigna Open Enrollment - Find a Doctor
Urgent and Emergency Care Outside of the U.S.
Newfront Answers
Phone: (866)–775-4167
Hours: 24/7/365
Email: ceibenefits@answers.newfront.com
CEI HR/Benefits Team
Email: Benefits@CEI.com