FAQ's

Traditionally, Concord Feed and Fuel has hosted Open Enrollment in November each year.  However, it will now be conducted from January 17, 2024, to January 31, 2024. During this period, you will have the opportunity to review your current benefits and make any necessary changes to your coverage.  The new plan coverage will go into effect on March 1^st, 2024.

You will need a SSN, the date of birth, and an address for any spouse/DP or dependents you are enrolling.

No, the Concord Open Enrollment will be PASSIVE. This means you do not need to re-enroll or waive benefits unless you want to participate in the Flexible Spending Accounts. Your current benefits elections will roll over to the new plan year.

    

If you do not do anything during Open Enrollment, you will be enrolled in your current benefits with the exception of the Flexible Spending Accounts. Elections will be effective on March 1st, 2024 and end on February 28th, 2025. Please keep this in mind when selecting your annual elections.    

Yes. As a new employee, please make sure to enroll in our current benefits plans through Ease within your first 30 days.  This ensures you and your dependents have coverage now through February 29, 2024.

In January you will may also participate in the annual Open Enrollment period should you need to add or change your benefit elections for the 2024-2025 plan year, effective March 1, 2024.  

If you miss the annual Open Enrollment period, your current benefits elections will roll over, with the exception of the Flexible Spending Accounts.  You may enroll or make changes to your benefits mid-year (outside of Open Enrollment) only if you experience a life status event (marriage, birth, adoption, etc.).

Your medical, dental and vision plan deductibles, out-of-pocket maximums, and annual maximums are based on a calendar year basis and therefore will reset on January 1, each year.

You may also enroll eligible dependents for benefit coverage. When covering dependents, you must also be enrolled in the plans that you elect for your dependents.

Eligible dependents include:

- Your legal spouse or qualified domestic partner
- Your children, which may include natural, adopted or stepchildren
- Your qualified domestic partner's children

For new hires, and each year at Open Enrollment, all employees have the right to opt out of insurance coverage.  Outside of the annual open enrollment period employees must experience a life event (marriage, divorce, loss of coverage elsewhere etc.) to make specific benefits changes including dropping coverage.   

Please be sure to keep in mind the new individual insurance mandate for California, Massachusetts, Rhode Island, Washington DC and New Jersey residents, tax penalties will apply if you do not have medical insurance. 

During you open enrollment or new hire election period, when you access Ease, you will select “Waive” on the coverages you do not want.

Please email or call the Concord Feed and Fuel Newfront Answers help team at Concordfeedandfuelbenefits@answers.newfront.com or 818.450.3230 for any questions you may have.

A Healthcare Flexible Spending Account, or “FSA,” is a pre-tax benefit account that you can use to pay for eligible medical, dental, and vision care expenses that aren’t covered by your health insurance plan. You decide how much to contribute to your Healthcare FSA each year, and funds are withdrawn automatically from each paycheck before taxes are deducted. The total amount you elect to contribute to your Healthcare FSA each year is available on the first day of your plan year.  These funds do expire at the end of the calendar year, and are considered 'Use it or Lose it' - meaning any balance not eligible to roll over will be forfeited if unused. 

2024 FSA maximum limit is $3,200
2024 Dependent Care FSA maximum limit is $5,000

Rollover allowed amount (Medical FSA only): $25-$500 

* Concord Feed and Fuel will be introducing the Healthcare FSA beginning the new plan year March 1, 2024

You may elect up to the “annual” maximum for the Health Care FSA, however, the amount you elect is a very personal decision that should be based on your personal planned and or expected upcoming healthcare costs for 2024. The amount you elect during Open Enrollment cannot be changed, and will be divided evenly and deducted from the remaining paychecks in 2024.

Health Care FSA:  Claims for eligible health care expenses incurred from March 1 through December 31, 2024 must be submitted through Navia no later than January 31, 2025.

• If you terminate from Concord Feed & Fuel before the calendar year ends, your contributions will cease. However, you may still submit receipts for reimbursement for any eligible expenses incurred up to your date of termination.  Expenses must be submitted within 90 days of your date of termination.​
• For the Healthcare FSA, if you have a positive balance, you may be eligible to continue participation through COBRA on an after tax basis. You will receive information in your COBRA election notice.

 

A Dependent Care Flexible Spending Account, or “FSA,” is a pre-tax benefit account used to pay for dependent care services while you are at work. The money you contribute to a Dependent Care FSA is not subject to payroll taxes, so you end up paying less in taxes and taking home more of your paycheck. Under this type of account, a “dependent “ is a child under 13 years of age (until the day of their 13th birthday) and adult dependents who can’t take care of themselves. Please keep in mind that dependents must live with you and be claimed as dependents on your tax return. Please review the eligible expense list to see what’s covered under your Dependent Care FSA.

If you have not spent your dependent care funds by the end of the year, they will be forfeited.

If you terminate from Concord Feed & Fuel before the year ends, your contributions will cease. However, you may still submit receipts for reimbursement for any eligible expenses incurred up to your date of termination.  Expenses must be submitted within 90 days of your date of termination.