Well-Being

At Mercury, supporting our team members’ health goes far beyond offering medical, dental, and vision coverage. To help you feel your best, we offer the following programs and resources.

 

 
My Health Summary 2026 

Welcome to My Health 2026

Mercury’s Wellbeing Benefit, My Health brings a refreshed focus on purpose, connection, and belonging, helping you and your loved ones thrive.

Our wellbeing reflects not only our physical health but also our emotional, financial, social, and spiritual grounding. My Health is designed to support your whole-person wellbeing while strengthening our shared culture and purpose.

Introducing Purposeful, a purpose-inspired wellbeing platform. Studies show, people with purpose live more fulfilling lives and have more resilient minds and bodies –– right down to their DNA.

The program is voluntary, and both Team Members and Spouses can earn incentives throughout 2026. Improve your well-being anytime, anywhere. Meet with your provider and access unlimited self-care resources with the Lyra Health mobile app.

Program Pillars

My Health is structured around three pillars that guide all activities, rewards, and outcomes:

1. Individual Wellbeing

Your behaviors, habits, and personal purpose.
When you have clarity of purpose and practice healthy habits, you thrive across all areas of wellbeing - relationships, physical health, mental fitness, finances, and spirituality.

2. Organizational Wellbeing

Leadership and cultural alignment.
Your purpose aligns with Mercury’s Purpose, and your work feels meaningful, connected, and inspiring.

3. Social Wellbeing

Your community and environment.
Your relationships at home and in your community play a key role in your overall wellbeing.

Rewards & Incentives for 2026

My Health 2026 Rewards is designed to support you in prioritizing your wellbeing and living your purpose. While your inner drive is what truly sustains long-term growth, we know that a little extra encouragement can make it easier to take meaningful steps for yourself—and for your teammates. My Health rewards are designed to recognize your effort, celebrate your progress, and spark positive momentum.

In 2026, rewards follow a new quarterly payout model to create ongoing motivation and consistency. Team Members and spouses/registered domestic partners earn incentives by completing meaningful wellbeing actions.

Rewards are paid quarterly and added to your paycheck.

 
Team Member Rewards - Up to $500
Activity Incentive
Complete the Wellbeing Check-Up (1 time per year) $100
Create a Personal Purpose Statement $100
Complete each Quarterly Company-Wide Challenge $75 per challenge

 

 
Spouse Rewards - Up to $200
Activity Incentive
Complete the Wellbeing Check-Up (1 time per year) $40
Create a Personal Purpose Statement $40
Complete each Quarterly Company-Wide Challenge $30 per challenge

Participation Is for Everyone

Participation in My Health is open to all team members and spouses/registered domestic partners—enrollment in a Mercury medical plan is not required to be able to earn the incentives.

Register or log in:
Click the link to visit purposeful.kumanu.com/mercury or scan the QR code.

Download the Purposeful app to participate anytime, anywhere:
The Purposeful app is a free, completely private and confidential resource. We invite you to start your Purposeful Journey today.

Need Help?

Email: myhealth@mercuryinsurance.com
Phone: 877-716-6372, option 3
For Technical support: Kumanu's help desk at support@kumanu.com

Empathy

New York Life has partnered with Empathy to provide you and your family with the guidance you need to get through the challenging weeks and months ahead.



From settling the estate to dealing with grief, Empathy’s personalized, tech-enabled assistance and human support help beneficiaries handle the practical, logistical and emotional challenges that loss brings. We help ease the burden, so you can pay attention to the things that matter most.

Services include:

  • 24/7 real-time assistance from the experts on our Care Team
  • Automated tools that take care of tasks on your behalf like closing accounts
  • Probate and estate settlement guidance and resources
  • Emotional support and guidance for dealing with grief
  • Account sharing for up to 10 family members

Access your complimentary account:

Register online at https://join.empathy.com/nyl-gbs-reg

Or call (201) 701-2245 to be connected with our Care Team

Lyra

Lyra offers emotional well-being services for you and your eligible dependents, all at no cost to you. Whether you’re feeling stressed, overwhelmed, are struggling in a relationship, or have a child who needs support, Lyra can help. Team members and their covered dependents are each entitled to receive up to 16 free sessions per year. 

Lyra's services include:

  • Therapy
  • Coaching programs
  • Self-care apps

Get started on the Lyra site. Support is available online, via live video, and in person.

 

 Take Lyra with You!
Improve your well-being anytime, anywhere. Meet with your provider and access unlimited self-care resources with the Lyra Health mobile app.

Lyra takes the hassle out of caring for your mental health so you can focus on feeling better. Whether you’re feeling stuck, stressed, on edge, or down, support from Lyra’s well-being resources, coaches and therapists can set you on a path to feeling better. 

The Lyra Health app adds flexibility and convenience into the care experience by making it easy to take care of your well-being, anytime on the go.

With the Lyra Health app, you can:

  • Explore well-being resources to help you stress less and thrive more
  • Get better sleep with mindfulness exercises
  • Watch science-backed videos to learn new skills 
  • Message your coach or therapist to ask questions or get support 
  • Track your symptoms and progress over time
  • Get reminded of upcoming sessions

Download the Lyra Health app in the App Store or get it on Google Play.

Questions?

Contact care@lyrahealth.com for support.

Employee Assistance and Wellness Support

We care about you and your family’s total health management— mental, emotional and physical. For that reason, we provide an Employee Assistance & Wellness Support Program at no cost to you. Services are provided through our carrier New York Life. 

This service connects you with and advocate, who can help you assess your needs, develop a solution and connect you with community resources and online tools. Team members have three face-to-face sessions, per issue per year, with a Master's or PhD - level counselor, for various counseling services including but not limited to legal, financial, and work-life balance assistance.

Furthermore, the program allows you access to a certified well-being coach. Get one on one help with any personal challenges and physical issues you may face including, but not limited to, health and well-being issues such as burnout, time management and coping with stress. Team members have access to a well being coach telephonically for up to five sessions per year.

Support is a phone call away. Speak to an experienced advocate 24/7 at 800-344-9752 or visit www.guidanceresources.com click on "Register" and enter in the Web ID: NYLGBS

All One Health Work-Life Services

AOH's Work-Life Services provide a variety of benefits and professional services related to work-life to reduce stress and make life easier at no cost to eligible team members, and eligible dependents, including your spouse, children, parents, and parents-in-law. Learn more at mercuryinsurance.mylifeexpert.com. When signing up for the first time, use company code: MIS-9.

 

Newfront Answers

Newfront Answers gives members and their enrolled dependents access to a dedicated team of individuals who are standing by 24/7, 365 days a year to help with benefits related questions. The Newfront Answers team is highly trained and ready to guide you through your enrollment process, answer those tough benefit questions, assist you with life events and much more!

The services available to members and their enrolled dependents include:

  • Benefits Plan Review
  • Benefits Portal
  • Open Enrollment Support
  • Prescription Assistance
  • Qualifying Life Event
  • Expedited Enrollment
  • Provider Search
  • Claims Review
  • Eligibility
  • Employee Cost Share
  • HSA and FSA Questions

For more information, call 866-209-4866, or email mercury@answers.newfront.com


Need Medicare Support?

Employees and any family members or friends who need Medicare assistance can get a personalized, one-on-one Medicare plan consultation from SGIA Medicare Consulting at no cost!

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PerkSpot

PerkSpot provides employees with exclusive discounts to 900+ local and national merchants, at no cost to you! 

Access discounts in several categories, such as:

  • Apparel
  • Automotive
  • Health & Wellness
  • Home, Garden & Pets
  • Computer & Electronics
  • Cell Phones
  • Flowers & Gifts
  • Tickets & Entertainment
  • Travel & Hotels

Mercury team members who would like to sign up for PerkSpot can register with their email by visiting: http://newfront.perkspot.com/. Questions? PerkSpot can be reached by calling 866-606-6057 or emailing .