If your dependent is enrolled in your benefits, contact the HBC Benefit Service Center at 1-800-498-8705 to report the death and remove them from your benefits. A certified copy of the death certificate will be required and can be loaded to the Benefit portal during the enrollment change process. For enrollment instructions, click here.
2. File Life Insurance Claims
If your dependent was enrolled in Life Insurance, contact the HBC Benefit Service Center at 1-800-498-8705 to report the death and begin your claim. Note: In general, a certified copy of the death certificate will be required.
3. Review Tax Withholding
For instructions on how to update your tax withholding elections with HBC, click here.
4. Change Emergency Contact Information
For instructions on how to update your emergency contact information with HBC, click here.
5. Consider changes to your beneficiary designation
- Contact Merrill at 1-888-335-8218 to make changes to your 401(k) beneficiary
- Contact Wex at 1-800-498-8705 to make changes to your insurance beneficiary
What Should I know about Social Security and VA Benefits?
The Social Security number of the deceased
The decedent's latest W-2 form or tax return
The name and address of the decedent's employer
Social Security numbers of spouse and minor children
Birth certificates of spouse and minor children
Divorce papers, if applicable
For assistance in filing claims for veterans and survivor benefits, counseling or emergency financial assistance, contact:
Disabled American Veterans
P.O. Box 14301
Cincinnati, OH 45250-0301
For information on military funerals, contact:
Veterans of Foreign Wars
VFW Memorial Building
200 Maryland Avenue, NE
Washington, DC 20002